Group Visit Policies

Thank you for your interest in the Grey Art Gallery at New York University. Reservations must be made at least two weeks in advance for all group visits by 10 or more people.

Groups that arrive at the Grey without a reservation may be denied entry to the gallery. Should you gain entry, the Grey reserves the right to ask you to leave; no refunds will be issued.

Special arrangements must be made in advance for groups larger than 25, which may include breaking into smaller groups and staggering arrival times.

Groups cannot join other tours led by Grey Gallery Guides.

Tour

A group may request a Grey Gallery Guide tour. Our standard tours last 45 minutes to an hour; a customized tour may be available upon request. Guided groups of 10 to 25 for any type of group (K–12, adult, corporate, college/university, senior center etc.), are welcome to schedule a tour. The maximum group per tour is 25 people. Special arrangements may be available for larger groups. K–12 groups require at least one chaperone per 10 students.

Arrival

Please make every attempt to arrive at the time of your reservation. Groups arriving before 11:00 am must wait outdoors until the building entrance opens. Please keep this in mind when planning your trip, especially in the case of inclement weather.

  • Group tours are free of charge for NYU students, faculty, and staff; other matriculated college students; and New York City K-12 school groups.
  • Admission for other groups larger than 10 is $3.00 per person, payable to the front desk attendant upon arrival—in the form of one cash payment, one check, or by credit card. The Grey will not accept individual payments from people in the group.
  • If you have any questions regarding admission, please put a note in the comments section of the group scheduling request.
  • If your group arrives late for a tour, you may receive a shorter tour ending at the original time.

Coat and Bag Check

Visitors are required to leave some belongings with the Grey’s front desk attendant. This includes backpacks, other large bags, food and drink, and outerwear. Remove small valuables such as wallets, cellphones, and cameras, and keep them with you. The gallery is not responsible for lost items.

Cancellations

To cancel your group visit reservation, please email greyartgallery@nyu.edu at least five business days in advance.

The Grey reserves the right to cancel reservations if necessary.

Lunch

The Grey does not have a lunch area. Weather permitting, groups may eat in Washington Square Park across the street. Or they may eat at one of the many restaurants in the vicinity—in which case, we recommend making a reservation in advance.

Miscellaneous

  • If you are requesting a tour for staff of another museum, an organization, or a business, please indicate which one in the comments section of the form.
  • To avoid confusion, we will communicate with only one person from your organization throughout the scheduling process.
  • Tours can only be scheduled by submitting the online Group Scheduling Request form. Phone and email requests will not be honored.
  • If would like to ask a question prior to submitting your group scheduling request form, please do so by emailing greyartgallery@nyu.edu.
  • Email is best way for us to correspond with you. Please double check that the email address you provide on your group request form is correct. All group related correspondence is emailed. If the email you provide is incorrect, you could miss important information about your visit. We will not honor any phone requests.

Rules for Visitors

  • Do not touch works of art. Even the slightest contact can damage the surface of a work of art.
  • Keep a safe distance—at least one foot—between you and each work of art. This helps to avoid accidental touching or bumping. Pay attention to any lines marked on the floor to  indicate safe distance from a work of art.
  • Do not lean on or touch walls or cases (either to write or for physical support).
  • Feel free to sit on the floor as you talk, write, or draw. Do not sprawl on the floor or spread your belongings out around you, as other visitors could trip on them.
  • No food, drink, or gum is allowed.
  • No photography or talking on cell phones.
  • No plugging anything into the gallery’s wall outlets.
  • Keep passageways clear for other visitors.
  • For your own safety and that of others, do not stand, sit, or converse in the stairwell.
  • If another gallery talk is in progress, keep your voice low—voices carry easily across the Grey’s space and can make it difficult for Gallery Guides to be heard by their tour groups.
  • Running, pushing, roughhousing, and loud voices are not allowed. Appropriate museum behavior is necessary to avoid accidentally bumping into and damaging works of art or disturbing other visitors.